Which ones of the following strategies can be understood as synchronized experiences (that is, pre-purchase and purchase stages happen in the same channel) according to Bell et al. (2014)?
Traditional retail
Shopping and delivery hybrid
Online retail plus showrooms
Pure-play e-commerce
Correct
Incorrect
Question 2 of 2
2. Question
In their customer-focused framework, Bell et al. (2014) confront information delivery with:
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Incorrect
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